Guarantees

Workmanship Guarantee

  • Your Manufacturer’s Guarantee is attached detailing the protection you benefit from in relation to materials, locking mechanisms, hinges and all moving parts. (Industry norm for locking mechanisms, hinges and all metallic moving parts is 1-year Guarantee but is extended with some Manufacturers). Cosmetic deterioration due to general wear and tear is not covered by this guarantee.
  • Glass sealed units installed are guaranteed for a period of no longer than 5 years after the commencement date above for the failure of hermetical seals (i.e. misting between panes).
  • No guarantee is given as to the elimination of condensation.
  • This guarantee does not cover for breakage of glass after the installation is complete.
  • All guarantees are given in good faith. However, if it is deemed after a visit from a company representative that the product has been misused, tampered or damaged in any way, the Manufacturer Guarantee will be rendered null and void, leaving any remedial work to be carried out at a pre-arranged fee, which shall be payable before any work commences.
  • Any failure of materials due to faulty workmanship under the terms of this Guarantee will be repaired or replaced at the discretion of Beautiful Homes uk for 10yrs from the commencement of works (Installations only).
  • This guarantee is non-transferable.
  • All goods remain the property of Beautiful Homes uk until payment has been received in full and has cleared the banking process.
  • Beautiful Homes uk is a member of Assure, an official, UKAS-accredited Competent Persons Scheme authorized by the Ministry of Housing, Communities and Local Government (MHCLG) for the replacement of windows, roof windows, roof lights and doors in England and Wales.
  • Beautiful Homes uk offers our customers an Insurance Backed Guarantee. This insurance is underwritten by IWA for Beautiful Homes uk and gives you the peace of mind that should Beautiful Homes uk cease trading, the insurance will take the place of the Guarantee for the remaining Guarantee term.
  • Contact Details for all Guarantee information is

Assure (PDF)
Government regulations mean that your home improvements must comply with Building Regulations and having had several site inspections we are now an Assure-certified installer and you can rest assured that our installation complies with Building Regulations is therefore legal and correct and you will receive a certificate to prove it.  You can check that we are indeed registered at www.competentperson.co.uk

iwa
An Insurance Backed Guarantee (IBG) is an essential protection for both customers and suppliers/contractors in the event of the company ceasing to trade. It can cover almost any kind of building work.  In addition to our 10yr Workmanship Guarantee we offer an IBG to our clients via iwa underwritten by Acasta European Insurance Limited.

And 10 Yr Workmanship Guarantee on PDF